Pittsburgh Gas Grill & Heater Company has been helping Pittsburgh-area homeowners with their natural gas fireplace, fireplace logs, heaters, lanterns, smokers, and gas grills since 1986. In those earlier days, whenever a homeowner needed a repair or an inspection, they would walk into our neighborhood shop or gave us a call.

These days, a lot of our customers reach us through our website or a home services platform like Angi or Yelp. Occasionally, a customer will message us to ask why we can’t quote them an estimated price to fix their broken natural gas fireplace, gas logs, gas heater, natural gas lantern, or gas grill without first asking them a few questions.

The reason we need to speak with you about your broken natural gas fireplace or grill is that the fireplace logs and grills that we sell are designed and built to last for decades. During our phone call with you, we want to figure out what needs to be done to repair the broken parts of your fireplace or grill so that we can fix your natural gas appliance and have it working again.

To do that, we need to ask you some questions about your gas logs, grill, fireplace, smoker, or lantern. That’s why we want to talk with you before scheduling an appointment for us to come to you for a house call. When you want to fix whatever isn’t working with your natural gas grill or fireplace instead of simply replacing it, then we want to provide you with an honest and accurate estimate of the parts and labor that will be required to get it working again. That level of personalized service requires a good old-fashioned phone call.

Our service shop’s phone number is (412) 655-7444. Give us a call! We’d love to help you!